The Smart Healthcare FREE conference programme is split into three different themes.
They are:
- The future of healthcare delivery
- Celebrity Inspiration
Tuesday 10th June 2008
10.00 – 10.45: Undertaking the 18 week patient pathway from referral to treatment
Delivering an 18 week patient pathway from GP referral to the start of treatment by the end of 2008 is a key objective for the NHS. It is about improving patients’ experience of the NHS by ensuring all patients receive high quality care without any unnecessary delays. This session will examine successful case studies on how they have measured success using milestones and standards. It will also demonstrate the importance of sharing best practice within the 18 weeks community and measuring and applying the rules locally.
John Uttley, Deputy Director of Information, Dudley Group of Hospitals NHS Trust
11:05 – 11:40: What will future patient care look like?
Dr Wale Lawal, Physician Executive, Cerner Limited
Best Practice Session: The future of healthcare delivery
11.15 – 12.00: Expanding the workstation – bed management and infection control
Within the NHS and increasingly worldwide, more emphasis is being placed on hospital Infection Control procedures and risk management, in response to the emergence of superbugs such as MRSA. Wrighton, Wigan and Leigh NHS Trust set itself a strategic I.T. goal of being able to provide the right patient data to the right healthcare provider, at the right time. The Trust developed the concept of a “clinical workstation” that would be available to authorised clinicians across the Trust. The workstation would need to be easy to access, easy to use, provide a clear view of relevant patient data, as well as offering robust security and privacy controls. This session will explore the lessons learnt from the development of the business case, the stakeholder engagement programme and measurement of benefits.
Tony Rich, Head of IM&T, Wrighton, Wigan and Leigh NHS Trust
Specialist Seminar: Getting IT right now
12.10 – 12.45: 'Connected Health’ from O2 – Helping you to meet your targets today, and in the future!
O2
Government pressure on the NHS to remodel itself, to think ‘preventative’ rather than ‘curative’, isn’t letting up. And with so many aspects of healthcare moving out of the hospital and into the homes of patients, you need the right tools to meet the new challenges you’re facing. In the UK, O2 is at the forefront of the drive to create mobile tools that will support greater levels of care in the community, as well as enable healthcare professionals to go out to the community and do their jobs effectively. And, as part of the Telefonica Group, O2 benefits from their track record of delivering health solutions across the world.
Whether its lone worker or mobile data solutions for your employees, integrated IT packages to drive down costs, or telehealth solutions for your patients, O2 can make this a reality. This session will explore mobile solutions which are available today and being developed for the future.
Dr Mike Short – Vice President Research & Development, Telefonica O2 Europe, and Chairman of UK Mobile Data Association
About Mike Short: Mike’s career spans 32 years in Electronics and Telecommunications, with the last 19 years in
12.30 – 13.15: Fitter and leaner health service
Although the NHS has made significant progress over the last few years there is still a lot to be done. To make even bigger improvements the structure and business processes need to be reformed. What is lean thinking? Where is lean already being applied in the health sector, and why it is important to a strong, successful NHS? What should be considered? What are the benefits, opportunities and principles? This session will examine how others are using lean techniques and give an honest appraisal of what it could provide to your trust.
Simon Dodds, Consultant Surgeon, Heart of England NHS Foundation Trust
Specialist Seminar: Getting IT right now
13:15 – 13:50 Electronic Health Records case study: ROI from a large population perspective
Electronic Health Records have several intangible elements. It is imperative that we quantify ROI at each and every level; commissioning care, care provision and patient experience. Hear a real world and tactical approach to improving the bottom line, and improving the healthcare of large communities and countries.
Rose Harr, President and CEO, BlueWare
14.00 – 15.00: Leading transformational change in the NHS
Nowhere in the public sector has change been so momentous as in the NHS. The NHS National Programme for IT is one of the most complex and successful change projects in the world; leading such change and motivating behaviours, changing hearts and minds across a multitude of organisations is a real example of transformation. This session will examine the following key challenges to leading change on a grand scale.
• Building the capability for ongoing change
• Implementing performance indicators to see what success looks like
• Creating real transformational benefits rather than just implementing IT projects
• Aligning IT with business objectives and overcoming people’s mindset that IT sits outside business parameters
• Working in collaboration - Finding common areas that can drive change
• Engaging different stakeholders through change whilst keeping a focus on the real customer and providing free and open communication to avoid a lack of understanding of requirements
Stuart Hill, Director BT Health and CEO for N3 Service Provider, BT
Gordon Hextall, COO, Connecting for Health
Best Practice Seminar: 14.00 – 14.45: What about the workers? The National Information Review explored
As new direction is promised NHS IT and its information strategy, what will this mean in practice and for those directly involved in the delivery of technology enabled healthcare outside of
Brian Derry, Chair, ASSIST and Director of Information,
Best practice Seminar: The future of healthcare delivery
15.15 – 16.00: Meeting the efficiency imperative and realising the benefits
Budgetary restrictions and limited resources are on everyone’s mind and the pressure to deliver real cash savings and derive as much value out of ICT investments has never been so paramount. To meet this challenge our approach to IT investment and management of IT assets and services must be re-evaluated.
It is often the case that failed implementations or projects have been poorly planned, do not have a sound business case or have not gained the trust of the key stakeholders. This session will examine factors for success and how to measure that the IT investment is contributing to the business outcomes? It will also address how the budgetary pressures of new medical technologies are being tackled whilst ensuring the benefits are measured and patients’ expectations are met.
Martin Bell, Director of IM&T, North Bristol NHS Trust
Specialist Seminar: 15:30 – 16:05: IT Total Cost of Ownership
BT have recently been working with a number of NHS trusts to look at their IT Total Cost of Ownership (TCO) - benchmarking this against the rest of the industry.During this session BT will share some of the insights achieved and make some suggestions on the way forward.
Dave Mitchell, Head of Transformational Services, BT Health and Paul Woodman, Head of Marketing, BT Health
Celebrity Inspiration Keynote Session
15.30 – 16.30: Elite performance - personal success and team development. Dame Tanni Grey-Thompson
There can be few people more qualified to talk about the dedication, commitment and hard work required to perform at the highest levels and achieve your goals. Having won 11 Paralympic gold medals, set 30 world records and won the London Marathon six times, Dame Tanni is arguably now the most recognisable star of Paralympic sport. Now working as a mentor to athletes preparing for the Beijing and London Games, Dame Tanni continues to work at the highest levels in sport. This session will enable to you to hear directly from one of the UK's leading sports personalities and learn some valuable lessons about succeeding at the highest level and developing your teams.
Dame Tanni Grey-Thompson
Wednesday 11th June 2008
Getting IT right now
Specialist Seminar: 10:00 – 10:35: Faster access to information and people
BT Healthflow™ is a range of collaborative technologies which allows multidisciplinary teams to work together virtually from different sites and locations. It is about using better communications to speed up access to information and people for faster diagnosis and assessment. Healthflow™ delivers improvements in patient care, and in productivity across the range of care settings. Find out more about how Healthflow can make a difference for your organisation.
Getting IT right now
Best Practice Session: 10.00 – 10.45: Reaching the community: digital inclusion and its role in healthcare
Richard Hamerton-Stove, Creative Design Lead, NHS Choices
The future of healthcare delivery
Best practice Session: 11.15 – 12.00: How do the costs weigh against the benefits?
The potential for telecare is enormous, especially in an aging population, enabling vulnerable people to retain their dignity and their independence, whilst taking some of the strain away from institutions and carers. Telecare is popular in principle but problems in quantifying the benefits are holding back investment. Telecare can also come at a cost which can prove quite daunting.
• Making telecare a reality
• Commissioning telecare versus traditional models
• Quantifying the benefits
Gary Raynor, Telecare Service Development Manager,
• Gaining time savings and increasing effectiveness by better access to Clinical Records at the point of giving care
• After comprehensive testing, how useful is the technology?
• What have been the challenges associated with a mobile solution, benefits and lessons learnt?
• The importance of Clinical ‘ownership’ and how to get ‘buy-in’ from frontline staff
• The challenge of security
Kathy Drayton, District Nurse, North Lincolnshire Primary Care Trust
The future of healthcare delivery
Keynote Session: 13.30 – 14.30: Moving forward together
As one of the largest IT projects in the world, the National Programme for IT is working with the NHS to engage with those who use its systems and services. The National Local Ownership Programme is the response to the need for this level of engagement and involves working with Strategic Health Authorities and key stakeholders to make sure benefits from these systems and services are realised.
This keynote session will explore the successes of the programme as well as offering practical advice.
• Shifting the focus from the technology onto healthcare and looking at how technology can be used to help improve services.
• What are the key areas of concern and how can these be tackled going forward
• Encouraging local NHS ownership
Dr Mark Davies, National Clinical Director, NHS Connecting for Health
Kathy Mason, Programme Director - Mainstreaming IM&T (Strategy, Planning & Benefits), NHS Connecting for Health
Dr Mike Bainbridge, Clinical Architect, NHS Connecting for Health
Brian Derry, Chair, BCS-ASSIST and Director of Information, Leeds Teaching Hospitals (chair)
The future of healthcare delivery
Best Practice Seminar: 14.00 – 14.45: Choose and Book – expanding coverage
Choose and Book is increasing becoming a standard way of life but now many health organisations are expanding coverage to ensure these benefits can be extended to other types of referrals. Implementing Choose and Book is an ongoing process to realise the real benefits of the services it is important to involve the entire local health community and have an end to end service.
The importance of working together to ensure that the service can work effectively for everyone across the community is a complex and difficult task. This session will examine how others have implemented Choose and Book, how they have encouraged take up and how they are now expanding the implementation for the benefits of patients and their community as a whole.
Amanda Kenney, Head of System Reform, Medway PCT
Celebrity Inspiration Keynote Session
15.15 – 16.15: Behind the hype - how far has the public sector come?
Sir David Frost is probably the most prominent television interviewer in the world. In a long and varied career he has also created and presented television programmes, been a publisher, an impresario and the CEO of numerous companies. As a long time observer of the the political scene and public sector and an interviewer highly skilled at getting to the truth behind the presentation, Sir David has a fascinating insight into progress of government over that past five decades. This keynote session will allow you to hear directly from this inimitable figure as he discusses how much (or how little) government has changed over his career, where the greatest successes have been seen and most importantly how the truth can vary from the presentation.
Sir David Frost
